News & Updates

PimEyes is a growing and developing project. Our team is doing everything to ensure the best user experience.

News and Media

Planned infrastructural upgrade and technical audit

9 February 2023

On February 10 PimEyes will start infrastructural upgrade and technical audit.

Providing of safe, secure and trustworthy user experience is one of the top priority of our company. The ongoing process of infrastructural update and technical audit is aimed to enhance our search capacity, improve security infrastructure and implement additional technological mechanisms to prevent abuse of our services and violation of our terms.

The ongoing process might temporarily cause server overload and affect search speed. Accordingly we would like to apologise for the discomfort. We appreciate your understanding as we strive to maintain, improve and ensure safety of our system for every user.

PimEyes' new release 12.0.0

9 January 2023

Inspired by the feedback and suggestions of users, PimEyes has released a major update 12.0.0 which offers, not only better search quality, but also includes new features, our users has been asking for. We would like to express sincere gratitude to everyone who has been active during the recent period and provided us valuable ideas and suggestions. We continue to work hard to meet requirements of our users in the future and further improve our service.

The new release includes, but not limited to:

  • Improved & redesigned pages in user panel
  • Bugfixes for subscription upgrade/downgrade mechanism
  • Download notice button in takedown details for user
  • Bugfixes for PROtect Image photos update mechnism
  • Search result grouping by similiarity of the image
  • Bugfixes for image upload mechanism
  • Improved export results PDF file
  • Recent search history in user panel

Planned update 12.0.0

9 January 2023

Today, on January 9 PimEyes will have a major update which includes renovated search engine, polished search infrastructure, new products and more. We would like to apologise for the discomfort users might experience during the update. Thank you for being with us.

PimEyes new update 11.5.1 is alive!

7 November 2022

PimEyes has presented update 11.5.1 which offers renovated user panel and dashboard to users. The new user panel includes enhanced dashboard what gives an opportunity to manage entire account from single space, offers better control, better visibility. The new design was elaborated based on users’ feedback.

Besides of the mentioned, PimEyes offers enhanced upload mechanism to both, free and paid users, which should enhance the quality of overall search results.

Based on users’ feedback PimEyes team has also started reorganization process of support and PROtect teams, which includes trainings, implementation of new technological solutions, adding new team members. As a result, we expect significant improvement of customer support services.

PimEyes’ team would like to express sincere gratitude to everyone who have submitted their feedbacks. We deeply appreciate your support, ideas, and feedback. We will further consider your viewpoints and do our best to realize your suggested ideas in practice.

PimEyes launches a new update

2 September 2022

Today PimEyes has released one of the biggest updates 11.2.2, which is the next big step towards further enhancement of PimEyes’ services and technological capacities.

• The bugs that emerged after the search engine upgrade are totally fixed, engine stability has been vastly improved and search quality is more accurate.

• The new update made payment system more flexible for the subscribers. They can now select and subscribe via trusted seller of their choice.

• Interface was updated to make using PimEyes’ services more user-friendly.

• One of the most important changes affected PimEyes’ PROtect plan, which has been diversified. The decision was made in the framework of the social responsibility policy of the company and is aimed to make the basic PROtect plan more affordable for wider audience.

It is worth to mention that PimEyes has performed over 12 000 successful takedowns since January 2022. Currently over 8000 cases are processed by the PROtect agents of the company, 85% of which are related to revenge porn and other serious violations of privacy rights. Up to 91% percent of PROtect Plan subscribers are women and girls. In accordance with the mentioned circumstance, PimEyes made decision to diversify PROtect service and make the basic plan twice as cheaper.

• Besides of the mentioned PimEyes has enhanced security protocols to reduce risks of service abuse. Additional mechanisms of monitoring of suspicious activities have been implemented.

Update

12 July 2022

Due to ongoing system update users may experience some errors. We apologise for the discomfort and express sincere gratitude for staying with us.

Major update of PimEyes

12 July 2022

PimEyes, the world's leading facial recognition solution has launched a new update 11.0.0.

This update introduces unique changes to the public.

PimEyes tech team has finished a new project and at this moment entire web site has been migrated to a new search engine, which is several times fast and accurate than previous one. The extended technological capacity of PimEyes turns the facial recognition engine into a revolutionary technical solution that can be a game changer in the Facial Recognition industry.

Alongside the new search engine upload and search mechanism has been completely redesigned and became even more user friendly.

Remove results from public search is now available with a single click.

Increased traffic on PimEyes

25 May 2022

Due to increased traffic PimEyes administration had to set up queues for free users to ensure sustainability of the critical infrastructure.

We apologise for the temporary discomfort and thank you for being with us.

Opt-out request and removal of search results

25 May 2022

Because of increased number of questions related to opt-out service and possibility to manage search results we would like to explain how opt-out procedure works.

• User uploads his face image, anonymised scan of ID, and email address and gives consent to perform a search (https://pimeyes.com/en/opt-out-request-form)

• PimEyes support verifies if the ID matches the photo and if the photo quality is good.

• After verification of the request, a search is performed with the use of the uploaded image.

• Every search result that has a high similarity level is automatically saved on the separate blocklist in the form of:

  1. URL address of the external image and

  2. unique hash of the image (general hash algorithm, without facial features, only simple pixel image comparison), and is removed from our indexes.

Disclaimers:

• This will prevent in future from finding exactly the same image and saving it again to our index.

• Because of AI’s complex and not deterministic nature, opt-request could not find all matches. It’s advised to perform multiple opt-out requests with different photos.

• If some image is still visible for some reasons, it’s always possible to use our https://pimeyes.com/en/submit-delete-request form to delete each of the results.

Note: Please remember, that opt-out request, or delete request are publicly available, free and doesn't require subscription to use it.

For PROtect and Advanced subscribers: Once you set a guard result the image remains blocked from the search results even after cancelling subscription, or deleting your account.

Release 10.10.1

18 May 2022

PimEyes has released a new major update 10.10.1

• Free searches for everyone!

• Search speed has increased, and search results are better.

• Search engine has become more browser friendly.

To make technology more accessible to public, we have unlocked search results, accordingly users can search for their photos for free. Engine displays every single search result, however, URL addresses of those results and information on sources remain hidden. Potential subscribers have an opportunity to test our search engine before they make decision to subscribe, or not.

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