Q: Why are some results no longer available when I open them?

PimEyes provides links to images that are hosted on external websites , and does not control or manage the content on those sites. If a result is no longer available, it may be because the image or page has been removed, modified, or restricted by the source website. Additionally, PimEyes displays images using a temporary, secure process, and such images are not stored permanently. As a result, the availability of any result depends entirely on the external source, and PimEyes cannot guarantee continued access to that content.

Q: Is PimEyes a subscription service?

Yes, PimEyes operates on a subscription-based model for access to its full range of features. Users can choose from different subscription plans (such as Open Plus, PROtect, or Advanced), each offering capabilities like daily searches, access to result sources, alerts, and tools for monitoring online presence. Subscriptions are paid in advance , and you can cancel at any time . After cancellation, you will retain access to the service until the end of your current billing period , after which the subscription will not renew.

Q: What is the difference between free and paid searches?

Free searches allow you to see that matches exist, but access to the source links is limited . You can unlock and view the full results , including the exact URLs and websites where the images appear. This allows you to access the source content and take further actions if needed.

Q: What is a one-time purchase?

A one-time purchase is a single payment option that allows you to unlock access to the source links of a specific search without subscribing to a recurring plan. It provides immediate access to full results for that search only , including the websites where the images appear, without any ongoing billing or renewal.

Q: Is PimEyes safe to use?

PimEyes is designed with a strong focus on privacy and data protection , and implements technical and organizational measures to safeguard user data. PimEyes does not identify individuals or verify identities, and it operates only on publicly available content that is allowed to be indexed . Users also have control over their data, including the ability to request deletion (opt-out) or manage how their information is processed. PimEyes follows legal requirements to provide a secure and privacy-conscious environment for its users.

Q: What if I do not want PimEyes to share my personal data with external websites?

PimEyes does not share your personal data with external websites by default . Your data is only shared with third parties when it is necessary to provide a service you have explicitly requested , such as submitting a takedown request. In such cases, your identification information may be required for legal notices like DMCA or GDPR requests. If you prefer, you can also send simple takedown notices without providing your personal data , but please note that such requests may not carry legal weight and could be less effective. Outside of these situations, PimEyes does not sell or distribute your personal data , and any data sharing is limited to trusted service providers involved in operating the platform, under strict confidentiality and data protection agreements. You remain in control of your data and can choose whether or not to use services that involve sharing it .

Q: Can I monitor new images of myself appearing online?

Yes, PimEyes offers an Alerts feature that allows you to monitor new images of your face appearing online. By setting up Alerts, the system will notify you whenever new matching results are detected in its index, helping you stay informed about your online presence. Please note that this feature works only if your face is not opted out of the index .

Question 1

Am I guaranteed to find my images in search results?

Accepted Answer

PimEyes does not guarantee that all images of you will be found.

Search results depend on images that are publicly available. Additionally, results may vary based on factors such as image quality, angle, lighting, and how closely the uploaded photo matches indexed content.

While PimEyes aims to provide accurate and helpful results, the availability and consistency of matches cannot be guaranteed.

Question 2

Why are some results no longer available when I open them?

Accepted Answer

PimEyes provides links to images that are hosted on external websites, and does not control or manage the content on those sites. If a result is no longer available, it may be because the image or page has been removed, modified, or restricted by the source website.

Additionally, PimEyes displays images using a temporary, secure process, and such images are not stored permanently. As a result, the availability of any result depends entirely on the external source, and PimEyes cannot guarantee continued access to that content.

Question 3

Is PimEyes a subscription service?

Accepted Answer

Yes, PimEyes operates on a subscription-based model for access to its full range of features.

Users can choose from different subscription plans (such as Open Plus, PROtect, or Advanced), each offering capabilities like daily searches, access to result sources, alerts, and tools for monitoring online presence.

Subscriptions are paid in advance, and you can cancel at any time. After cancellation, you will retain access to the service until the end of your current billing period, after which the subscription will not renew.

Question 4

What is the difference between free and paid searches?

Accepted Answer

Free searches allow you to see that matches exist, but access to the source links is limited.

You can unlock and view the full results, including the exact URLs and websites where the images appear. This allows you to access the source content and take further actions if needed.

Question 5

What is a one-time purchase?

Accepted Answer

A one-time purchase is a single payment option that allows you to unlock access to the source links of a specific search without subscribing to a recurring plan.

It provides immediate access to full results for that search only, including the websites where the images appear, without any ongoing billing or renewal.

Question 6

Which plan should I choose?

Accepted Answer

The best plan depends on how you intend to use PimEyes and how frequently you need access to its features.

If you need occasional searches, set alerts and basic access to results, an entry-level plan such as Open Plus may be sufficient. For users who want to monitor their online presence and request removals, the PROtect plan provides additional tools focused on privacy and control. If you require extensive amount of searches, advanced filters, and a higher number of alerts or removals, the Advanced plan offers the most comprehensive functionality.

Question 7

Is PimEyes safe to use?

Accepted Answer

PimEyes is designed with a strong focus on privacy and data protection, and implements technical and organizational measures to safeguard user data.

PimEyes does not identify individuals or verify identities, and it operates only on publicly available content that is allowed to be indexed. Users also have control over their data, including the ability to request deletion (opt-out) or manage how their information is processed.

PimEyes follows legal requirements to provide a secure and privacy-conscious environment for its users.

Question 8

What if I do not want PimEyes to share my personal data with external websites?

Accepted Answer

PimEyes does not share your personal data with external websites by default.

Your data is only shared with third parties when it is necessary to provide a service you have explicitly requested, such as submitting a takedown request. In such cases, your identification information may be required for legal notices like DMCA or GDPR requests.

If you prefer, you can also send simple takedown notices without providing your personal data, but please note that such requests may not carry legal weight and could be less effective.

Outside of these situations, PimEyes does not sell or distribute your personal data, and any data sharing is limited to trusted service providers involved in operating the platform, under strict confidentiality and data protection agreements.

You remain in control of your data and can choose whether or not to use services that involve sharing it.

Question 9

Can I monitor new images of myself appearing online?

Accepted Answer

Yes, PimEyes offers an Alerts feature that allows you to monitor new images of your face appearing online.

By setting up Alerts, the system will notify you whenever new matching results are detected in its index, helping you stay informed about your online presence.

Please note that this feature works only if your face is not opted out of the index.

Question 10

How long does it take for my images to be removed from external websites?

Accepted Answer

The time required to remove images from external websites can vary depending on several factors, such as the website’s responsiveness, its location, and the applicable legal framework.

In general, it may take from one week up to one month to see results after submitting a takedown request. In some cases, multiple requests may be necessary to increase the chances of removal.

Please note that PimEyes does not control external websites, so the final outcome depends on the website administrators and their policies.

Frequently Asked Questions