Do I have to provide any data to use PimEyes?
When you visit our website and you don’t take any action like performing a search or register an account, the only data we can store is your web browser cookies (if you have set your browser to accept them). However, using services available on our website requires providing us with some of your data so they can work properly, or without which the provision of services might not be possible. In these cases, you are always informed that a specific piece of information is necessary to proceed. However, you are free to not disclose anything if you choose so. Providing personal data is always voluntary.
If you are not a registered user and you perform a search, you are asked to provide us with a photo of you as a minimum. Your photo is used only to conduct a search that you have started.
When you register an account, you are asked to provide us with your email address as a minimum. If you perform a search when logged in to your account, you are asked to provide us with a photo of you. Your photo is used only to conduct a search that you have started.
When you subscribe to any available plan, as a minimum you are asked to provide the entity responsible for the payment process with all the data necessary to make your payment and provide us with your email address in order to register your account. If you perform a search when logged in as a subscriber, you are asked to provide us with a photo of you.
You can also be asked to provide us with additional data related to services available in the plan you have subscribed to. If you don’t provide us with all the required data, it may result in the inability to use particular services.
It is our ground rule to ask you for your consent to process any given data before you use our services. We also allow you to withdraw your consent at any time using this contact form or email sent to [email protected].
What data can we ask you for?
An image containing your face
We use images uploaded to our search engine only to perform searches.
If you are not a subscriber and are not using services like Alerts or PROtect Image, we save your uploaded image only temporarily and remove it after 48 hours.
In the Alerts service we save the image you have used to conduct a search and then use it to find new results containing your images.
In the PROtect Image service we save the image you have used to conduct a search and then use it to find new results containing your images and exclude them from publicly available searches.
Your email address
We ask you to provide us with your email address in order to:
create and maintain your account
process your payments if you subscribe to our services
communicate with you if you fill in any forms available on our website
inform you about newly-found results in your Alerts and/or PROtect Image services
send you our newsletter or marketing emails about our own products and services.
Remember that we won’t send you any emails without your consent.
Your full name, photo, other data included in your passport or ID, scan of your passport or ID
In order to use some of our services or exercise your rights with regard to the processing of personal data, we might ask you to provide us with your full name, photo, other data included in your passport or ID, or/and a scan of one of these documents.
The scan of your ID or passport is used to identify if you really are the person who is submitting the request. That is why the only information we need to verify from your scan is your full name and photo (and optionally your signature). Any other data visible on your document should be blurred or covered. Please take a look at our article about anonymizing scans of your documents before you send us any file that contains your personal data.
Data on payments for services
Every transaction on our website is processed by an authorized and safe external entity (a so-called merchant of records) like FastSpring or PayPal. When you subscribe to our plan, a merchant of records processes your personal data in its own name and for its own purposes in order to implement the secured payment process. They disclose some pieces of this information to us (like the payment status, the email address used to confirm the transaction, or information about the country from which the payment was made) so that we can perform the service for you. We are also provided with your identification data, including for example your name and surname for billing purposes.
Data indexed by PimEyes
Like any online search engine, we perform a service for you using an index. In our case, it’s an index that contains „fingerprints” of faces found on the Internet. They are indexed only for the purpose of further searches. When searching the Internet we never look for a specific person but only index information about pictures available on the Internet and websites where they are found on. We don’t establish the identity of persons whose photos are indexed and we don’t store photos of them.
What data do we not store?
Information about what data we don’t store is as important as information about what we do store. This knowledge can help avoid misunderstandings in regards to our services.
Personal details of people who appear in the search results
PimEyes is designed to find photos of the person who is conducting the search, not of other people. That’s why the search results are website addresses, not personal data (because you know who you are).
Images displayed in the search results
While presenting the search results we download and display images from external websites. This process is done as a secure on-the-fly process commonly known as a proxy. Images are stored only temporarily and are deleted immediately after being displayed.